Bought SPN on IDEX but my staking amount doesn't appear in your dapp after staking the tokens


#1

Good morning.

I finally went to IDEX to buy 15,598 SPN (0.10 ETH); sent them to my Metamask and went trough your Sapien Network to happily stake them and begin to being able to earn my rewards there.

I went to “Manage SPN”(where still indicates 0) and filled my amount to stake in the blank bar and pushed “STAKE”.
Confirmed it with MetaMask, etc., and all supposed to be ok.
But after twelve hours I keep on not seeibg my tokens neither in your network nor in my Metamask wallet.

I do attach you some screenshots from Etherscan and your own dapp and I will submitt you here those TX Hashes and a direct link, to make your work easier.

TX Hashes links:

0xb536dfea88815cb6c27825530a9cd94827ae112ecce324b567a26f964de888af

0x545965e4339a75ea42dcb7aa85214d953ddbf0cac761ae6ae699387fc88b10ff

https://etherscan.io/token/0x20f7a3ddf244dc9299975b4da1c39f8d5d75f05a?a=0x6c2da1f9b5b40ae007bc8622ec8a5d53cf37a970

Regards.


#2

@DresdenEOS we’ll take a look into this. I’ll have one of the developers get back to you on this.


#3

Hey @DresdenEOS this is an issue with our event watcher service that updates stakes in our database. We are working on resolving this as soon as possible, at which point your stake will be correctly updated.


#4

Everything is resolved already.
Thank you very much.
@chris @rob


#5

@DresdenEOS you’re welcome. Feel free to message you should you run into any other issues. Thanks.